Effective Date: July 15, 2026
Thank you for shopping with Mateen Health Care.
Order Processing
Orders are usually processed within 24–48 hours after confirmation.
Delivery Time
- Punjab: 2–4 Business Days
- Sindh: 3–5 Business Days
- Khyber Pakhtunkhwa: 3–6 Business Days
- Balochistan: 4–7 Business Days
- Remote Areas: Delivery may take additional time.
Shipping Charges
Shipping charges are displayed during checkout unless a free shipping offer is available.
Cash on Delivery
Cash on Delivery (COD) is available in most areas of Pakistan.
Order Tracking
After dispatch, customers may contact our support team to receive shipment updates.
Delayed Delivery
Delivery may be delayed due to public holidays, weather conditions, or courier-related issues.
If you have any questions, please contact our customer support team.